Privacy policy

Who are we?

Ecomira BV (Xenonstraat 74, 1362GG Almere, KvK 97884510) is responsible for the processing of personal data via this webshop. Questions? Email support@astosworld.com or call +31 85 004 5206.

Which data do we process?

  • Order data: name, address, email address, phone number and payment information.
  • Account data: login details and order history.
  • Device data: IP address, browser type and browsing behaviour on our website.

Purposes and legal bases (GDPR)

  • Performance of the contract: processing and delivering your order and handling returns.
  • Consent: we only send newsletters and personalised offers with your consent.
  • Legitimate interest: fraud prevention and improving our website and services.
  • Legal obligation: keeping records for the Dutch Tax Administration.

Cookies

We use functional, analytical and (with consent) marketing cookies. You can manage your preferences at any time via the cookie settings on our website.

Sharing with third parties

We only share data with processors that are necessary for our services: Shopify (webshop platform), payment providers, carriers and Klaviyo (email marketing). Data processing agreements have been concluded with these parties; we never sell your data.

Retention periods

We do not keep personal data longer than necessary. We keep order data for 7 years due to the statutory tax retention obligation, account data until you delete your account and marketing data until you withdraw your consent.

Your rights

  • Access to, correction and deletion of your data
  • Objection to processing and restriction of processing
  • Portability of your data (data portability)
  • Withdrawal of previously given consent

Send your request to support@astosworld.com; we will respond within 30 days. If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact

Ecomira BV
Xenonstraat 74, 1362GG Almere
support@astosworld.com
+31 85 004 5206